WELCOME TO SERVICEPRO.TECH. We (ServicePro.Tech, Inc.) hope you find it useful. By accessing or otherwise interacting with our servers, services, websites, mobile app ("App"), or any associated content/postings (together, "ServicePro.Tech"), you agree to these Terms of Use ("TOU") (last updated August 16, 2019). You acknowledge and agree on ServicePro.Tech is a private site owned and operated by ServicePro.Tech, Inc. If you are accessing or using ServicePro.Tech on behalf of a business, you represent and warrant to ServicePro.Tech that you have the authority to accept the TOU on behalf of that business and that the business agrees to the TOU. If you do not agree to the TOU, you are not authorized to use ServicePro.Tech or download the App. We may modify the TOU at any time in our sole discretion. You are responsible for periodically checking for changes and are bound by them if you continue to use ServicePro.Tech. Our privacy policy (servicepro.tech/about/privacy.policy), prohibited list (servicepro.tech/about/prohibited), and all other policies, site rules, and agreements referenced below or on ServicePro.Tech, is fully incorporated into this TOU, and you agree to them as well.

LICENSE. If you agree to the TOU and (1) are of sufficient age and capacity to use ServicePro.Tech and be bound by the TOU, or (2) use ServicePro.Tech on behalf of a business, thereby binding that business to the TOU, we grant you a limited, revocable, non-exclusive, non-assignable license to use ServicePro.Tech in compliance with the TOU; unlicensed use is unauthorized. You agree not to display, "frame," make derivative works, distribute, license, or sell, content from ServicePro.Tech, excluding postings you create. You grant us a perpetual, irrevocable, unlimited, worldwide, fully paid/sublicensable license to use, copy, display, distribute, and make derivative works from content you post.

USE. Unless licensed by us in a separate written or electronic agreement, you agree not to use or provide software (except our App and general-purpose web browsers and email clients) or services that interact or interoperate with ServicePro.Tech, e.g., for downloading, uploading, creating/accessing/using an account, posting, flagging, emailing, searching, or mobile use. You agree not to copy/collect ServicePro.Tech content via robots, spiders, scripts, scrapers, crawlers, or any automated or manual equivalent (e.g., by hand). Misleading, unsolicited, and/or unlawful postings/communications/accounts are prohibited, as is buying or selling accounts. You agree not to post content that is prohibited by any of ServicePro.Tech's policies or rules referenced above ("Prohibited Content"). You agree not to abuse ServicePro.Tech's flagging or reporting processes. You agree not to collect ServicePro.Tech user information or interfere with ServicePro.Tech. You agree we may moderate ServicePro.Tech access/use in our sole discretion, e.g., by blocking, filtering, re-categorizing, re-ranking, deleting, delaying, holding, omitting, verifying, or terminating your access/license/account. You agree (1) not to bypass said moderation, (2) we are not liable for moderating or not moderating, and (3) nothing we say or do waives our right to moderate, or not. Unless licensed by us in a separate written or electronic agreement, you agree not to (i) rent, lease, sell, publish, distribute, license, sublicense, assign, transfer, or otherwise make available ServicePro.Tech or our application programming interface ("API"), (ii) copy, adapt, create derivative works of, decompile, reverse engineer, translate, localize, port or modify the App, the API, any website code, or any software used to provide ServicePro.Tech, (iii) combine or integrate ServicePro.Tech or the API with any software, technology, services, or materials not authorized by us, (iv) circumvent any functionality that controls access to or otherwise protects ServicePro.Tech or the API, or (v) remove or alter any copyright, trademark, or other proprietary rights notices. You agree not to use ServicePro.Tech or the API in any manner or for any purpose that infringes, misappropriates, or otherwise violates any intellectual property right or other right of any person, or that violates any applicable law.

LIQUIDATED DAMAGES. You further agree that if you violate the TOU, or you encourage, support, benefit from, or induce others to do so, you will be jointly and severally liable to us for liquidated damages as follows for: (A) collecting/harvesting ServicePro.Tech users' information, including personal or identifying information - $1 per violation; (B) publishing/misusing personal or identifying information of a third party in connection with your use of ServicePro.Tech without that party's express written consent - $1,000 per violation; (C) misrepresenting your identity or affiliation to anyone in connection with your use of ServicePro.Tech - $1,000 per violation; (D) posting or attempting to post Prohibited Content - $4 per violation; (E) posting or attempting to post Prohibited Content in any paid section of ServicePro.Tech - the price per post applicable to that section of ServicePro.Tech; (F) sending an unauthorized/unsolicited email to an email address obtained from ServicePro.Tech - $25 per violation; (G) using ServicePro.Tech user information to make/send an unauthorized/unsolicited text message, call, or communication to a ServicePro.Tech user - $500 per text/call/communication; (H) creating a misleading or unlawful ServicePro.Tech account or buying/selling a ServicePro.Tech account - $4 per violation; (I) abusing or attempting to abuse ServicePro.Tech's flagging or reporting processes - $1 per violation; (J) distributing any software to facilitate violations of the USE Section - $1,000 per violation; (K) aggregating, displaying, framing, copying, duplicating, reproducing, making derivative works from, distributing, licensing, selling, or exploiting ServicePro.Tech content for any purpose without our express written consent - $3,000 for each day you engage in such violations; (L) requesting, viewing, or accessing more than 1,000 pages of ServicePro.Tech in any 24-hour period - $0.25 per page during the 24-hour period after the first 1,000 pages; (M) bypassing or attempting to bypass our moderation efforts - $4 per violation. You agree that these amounts are (1) a reasonable estimate of our damages (as actual damages are often difficult to calculate), (2) not a penalty, and (3) not otherwise limiting our ability to recover under any legal theory or claim, including statutory damages and other equitable relief (e.g., for spam, we can elect between the above-liquidated damages or statutory damages under the anti-spam statute). You further agree that repeated violations of the USE section will irreparably harm and entitle us to injunctive or equitable relief, in addition to monetary damages.

FEES. When you make a paid posting (servicepro.tech/about/help/posting_fees), you authorize us to charge your account. Any tax is additional. Fees are non-refundable, even for posts we remove, delay, omit, re-categorize, re-rank, or otherwise moderate. We may refuse any posting.

DISCLAIMER & LIABILITY. To the full extent permitted by law, ServicePro.Tech, Inc., and its officers, directors, employees, agents, licensors, affiliates, and successors in interest ("ServicePro.Tech Entities") (1) make no promises, warranties, or representations as to ServicePro.Tech, including its completeness, accuracy, availability, timeliness, propriety, security, or reliability; (2) provide ServicePro.Tech on an "AS IS" and "AS AVAILABLE" basis and any risk of using ServicePro.Tech is assumed by you; (3) disclaim all warranties, express or implied, including as to accuracy, merchantability, fitness for a particular purpose, and non-infringement, and all warranties arising from course of dealing, usage, or trade practice; and (4) disclaim any liability or responsibility for acts, omissions, or conduct of you or any party in connection with ServicePro.Tech. ServicePro.Tech Entities are NOT liable for any direct, indirect, consequential, incidental, special, punitive, or other losses, including lost profits, revenues, data, goodwill, etc., arising from or related to ServicePro.Tech, and in no event shall such liability exceed $100 or the amount you paid us in the year preceding such loss. Some jurisdictions restrict or alter these disclaimers and limits, so some may not apply to you.

CLAIMS & INDEMNITY. Any claim, cause of action, demand, or dispute arising from or related to ServicePro.Tech ("Claims") will be governed by the internal laws of California, without regard to conflict of law provisions, except to the extent governed by US federal law. Any Claims will be exclusively resolved by courts in San Francisco, CA (except we may seek preliminary or injunctive relief anywhere). You agree to (1) submit to the personal jurisdiction of courts in San Francisco, CA; (2) indemnify and hold ServicePro.Tech Entities harmless from any Claims, losses, liability, or expenses (including attorneys' fees) that arise from a third party and relate to your use of ServicePro.Tech; and (3) be liable and responsible for any Claims we may have against your officers, directors, employees, agents, affiliates, or any other party, directly or indirectly, paid, directed, or controlled by you, or acting for your benefit.

MISC. Unless you have entered into a separate written or electronic agreement with us that expressly references the TOU, this is the exclusive and entire agreement between us and you and supersedes all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral. Users complying with prior written licenses may access ServicePro.Tech thereby until authorization is terminated. Our actions or silence toward you or anyone else do not waive, modify, or limit the TOU or our ability to enforce it. The USE, LIQUIDATED DAMAGES, and CLAIMS & INDEMNITY sections survive termination of the TOU, and you will remain bound by those sections. If a TOU term is unenforceable, it shall be limited to the least extent possible and supplemented with a valid provision that best embodies the intent of the parties. The English version of the TOU controls any translations. If you reasonably believe content infringes your IP rights, see servicepro.tech/about/dmca.